OUR SERVICES

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House Call

 

● Nationwide coverage in Spain and Portugal

● High quality service

● Most extensive network in Spain and Portugal

● 24-hour service

● Most competitive rates for Spain and Portugal

● More than 18.000 doctors on call

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Outpatient Services

 

● Medical consultations with general medicine and/or specialist doctors scheduled or at a walk-in clinic/emergency room.

● Complementary examination such as x-rays, laboratory tests, images (MRI, ultrasound scans) and any other ambulatory examination.

● Dental consultations and treatments.

● 24- hour service.

● Most competitive rates for Spain and Portugal.

● Forfeits with previously agreed upon prices for different treatments.

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Inpatient Services

 

● Hospitalizations.

● Long-term ambulatory treatments (more than 30 days).

● Most extensive hospital and clinic network in Spain and Portugal.

● 24- hour service.

● Most competitive rates for Spain and Portugal.

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Telephone Medical Consultations

 

● Telephone medical consultations and advice.

● 24- hour service.

● Full medical staff on the platform available for medical consultations and advice.

● Most competitive rates for Spain and Portugal.

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 Medical and Funeral Repatriation

 

● Medical ground/air/water transportation.

● Medical repatriation.

● Funeral repatriation.

● Evacuation with air ambulance.

● Most competitive rates for Spain and Portugal.

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Our Platforms

 

Call centers located in Madrid, Barcelona and Lisbon.
Staff of more than 70 people specialized on medical assistance.
Fully trained to serve the needs of our Clients.
Best Technology: State of the art Integrated technology.
Excellent communication systems to monitor every case.

Cost Management

Cost Management

Control the cost of the services, monitor the treatment, provide expertise of the bills, detect the groundless services by the means of medical contacts (during the assistance) and/or checking the original invoices.

Our Platforms

Our Platforms

Platforms available in Madrid, Barcelona and Lisbon
Staff of more than 70 people especialized on Medical Assistance cases
Fully trained to serve the needs of our Clients
More than 15.000 Medical cases managed per year
Best Technology: The most modern state of the art Integrated technology
Excellent communication systems to monitor every case

Keys to Success

Best Access to Medical Networks

 

We have the most extensive Medical Network in Spain and Portugal including more than 1.000 medical facilities and more than 50.000 doctors and 15 Fully owned Hospitals.

High Quality

 

We have 24/7 services in a multilingual and multicultural environment with a fully integrated model that enable us to treat and follow-up the Client from beginning to end going from medical assistance at patient’s location to inpatient services when necessary and always within our own facilities.

Best Medical Rates

 

We provide the best case management at the most competitive rates.

Our economies of scale allow us to transfer savings to our clients.

+3,5 Million

Users of our services

+10 Million

Specialized Outpatient Consultations

+350k

Cases Performed by our Emergency Coordination Center

+3,0 Milion

Interactions with Customers by our Customer Service Center

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